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AI website agent for ecommerce
Answer product, stock, shipping and returns questions the moment a shopper asks, recommend the right item from your catalogue, and turn browser questions into completed carts — without a bigger support team.
Demo script — replies are pre-written, not generated.
What online stores are dealing with
Shoppers bounce the second they can't find fit, stock or shipping info. The ones who do reach out send the same tickets — “is this in stock?”, “when will it arrive?”, “how do I return it?” — while the ones who don't just abandon the cart. Your support team answers questions that should answer themselves, and the sale that needed one sentence of reassurance quietly walks away.
What the agent handles
Product discovery
Narrows a catalogue to the one or two items that fit what the shopper describes.
Fit, size & variants
Size guides, colour options, compatibility — answered before the shopper gives up.
Stock & availability
Live stock per variant, back-in-stock alerts and restock timing.
Shipping & delivery
Pincodes served, ETA by city, charges and courier — checked against the order.
Returns & exchanges
Policy explained, return started, and order details captured in the chat.
Order status
“Where's my order?” answered instantly from your fulfilment system.
Bundles & upsell
Suggests the matching item, refill or upgrade at the point of decision.
Discounts & coupons
Which codes apply, referral offers and first-purchase deals.
What it actually says
Written for a skincare store. Yours would answer from your own catalogue, stock and shipping rules.
From question to cart
Fewer support tickets
The repetitive order, stock and policy questions stop reaching your inbox.
Higher conversion
The one sentence of reassurance arrives in the moment the shopper was about to leave.
Better discovery
Shoppers find the right item instead of scrolling off the page.
Plugs into your store stack
Ecommerce-specific answers
Yes, when connected to your store via API or webhook — Shopify, WooCommerce, Magento and custom stacks all work.
From your catalogue and the attributes you've tagged. It narrows options by asking one or two questions, like a good shop assistant.
It can explain your policy, start a return request, and capture order details — handing off to your team for anything that needs approval.
Yes. It's a single line of script, so it runs on any storefront you can edit.
Add an AI agent to your ecommerce store.
Connect your catalogue, configure the agent, paste one line of code. Most stores are live the same day.